Manitou returns to Electra Mining Africa 2016

Manitou will be returning to Electra Mining Africa this year to showcase our latest innovations in mining equipment as well as how we are ‘putting our customers at the centre of everything we do’ with extensive aftersales service and support. Come meet the Manitou team and members from our 14 nationwide dealers at Stand OS 1: C13 & C16, and put us to the test by letting us develop innovative solutions to your material handling challenges. Some of the products on display:

• 28-ton conveyor belt handler attachment: proven to reduce mine conveyor belt handling time from days to hours
• 180 articulated access platform delivering high performance, lifting maximum weights of 230 kilograms to working heights of up to 17.65 metres
• 16-ton tyre handler attachment: a 5-ton improvement on its 11-ton predecessor, significantly reducing tyre-changing time for tyres of all sizes, contributing to increased uptime
• Manitou 35-ton tow tractor: designed for underground use but also fully capable in aboveground mining applications. It can be built to mine and flameproof specifications
• Improved flameproof and mine spec equipment: originated, engineered and developed in SA since 2003, so successful that they are now manufactured in Italy for the worldwide market
• 35 Ton telehandler with a lifting capacity of up to 35 tons, making it the world’s largest telehandler

Our customer-centric approach with an increased focus on aftersales service and aftermarket offerings has helped Manitou achieve significant growth,” Shankland elaborates. “We have outgrown our current premises and the opening of our new premises coincides with Electra Mining Africa 2016. These premises, comprising 15 000 m² in Chloorkop, Gauteng, are also tailored to customer service with no less than 4 980 m² dedicated to workshop facilities and a 5 000 m² warehouse to be completed by 2018. Our service and maintenance contracts form the bulk of our aftermarket offering, which are provided 24/7 in-line with industry standards, and offered by each of Manitou’s 14 dealerships countrywide and over border. Ask us about our:

• Short-term rental fleet: a service offering innovation that began in September 2015 with 11 machines only, and has grown to a fleet of 35 machines in under one year. The fleet comprises telehandlers, access platforms, skid steers and track loaders, forklifts and rough terrain forklifts, so you have the equipment you need when you need it.
• Extended warranty: Manitou’s extended warranty has been further extended to 60 months, providing additional peace of mind for customers.
• Rapid response: for critical breakdowns Manitou technicians are positioned to respond within four hours, dependent on geographic limitations.
• Spares: a 95% stockholding of all movable parts ensures fast turnaround times from order to delivery, minimising equipment downtime.
• Service contracts: basic services including parts replacement, which also helps customers keep in-line with warranty requirements.
• Full maintenance contracts: includes all parts, all labour and all travelling with a guaranteed cost for five-years or 12 000 hours to negate excessive inflation.
• Finance packages: a long-standing Manitou offering incorporating both lease and rental packages helps customers get the equipment they need at the most affordable option.

Discover more about Manitou’s aftermarket service to benefit your bottom line, and the latest mining machine and attachment innovations at Electra Mining Africa 2016, stand OS 1: C13 and C16, from 12 to 16 September.